Toll concessionaires operating across the country have reiterated their support for the government’s reimplementation of the Cashless/Contactless Toll Collection Policy, following the release of Joint Memorandum Circular (JMC) No. 2024-001 by the Department of Transportation (DOTr), Land Transportation Office (LTO), and Toll Regulatory Board (TRB).

The toll operators emphasized the policy’s benefits in improving traffic flow, enhancing safety, and providing greater convenience for motorists. It is also expected to help optimize the functioning of expressway operations.

According to the latest data from the TRB, 97% of expressway users already utilize Electronic Toll Collection (ETC) devices, such as RFID stickers, to pay their tolls. With the policy’s return, toll operators are encouraging the remaining 3% of motorists still paying in cash to switch to RFID for a smoother, more efficient toll payment process.

The process of acquiring an RFID is simple and free, with no minimum balance required. Reloading is easy, with several options available through customer service centers, kiosks, banks, e-wallets, and other online platforms.

Motorists are encouraged to ensure that their contact details are updated to receive notifications about their accounts, including monthly statements. Additionally, official RFID apps are available for checking balances, reloading, and calculating toll charges.

For a more detailed view of this joint statement, read the full version here:

“We, the toll concessionaires operating the country’s expressways, fully support the government’s initiative to reimplement the Cashless/Contactless Toll Collection Policy through Joint Memorandum Circular (JMC) No. 2024-001 issued by the Department of Transportation (DOTr), Land Transportation Office (LTO), and Toll Regulatory Board (TRB).

This policy plays a key role in easing traffic at toll plazas, improving safety and convenience for motorists, and optimizing expressway operations.

Based on the latest data from the TRB, 97% of expressway users already use an Electronic Toll Collection (ETC) Device/RFID Sticker for toll payments. With the reimplementation of the cashless/contactless toll collection policy, we encourage the remaining 3% of motorists who still pay in cash to switch to RFID for a faster, more efficient, and seamless toll experience.

Getting an RFID is simple and hassle-free. Installation is free, with no maintaining balance or minimum load required. Reloading is also easy and accessible through customer service centers, kiosks, banks, e-wallets, and other payment platforms, making it more convenient to manage your account.

To stay updated on transactions, we encourage motorists to update their contact details, including email and mobile number, to receive account notifications and monthly statements. The official RFID mobile apps are also available for quick balance checks, reloading, and toll fee calculations.

As toll operators, we are committed to continuously improving our systems to provide safer, faster, and more convenient expressway travel for all.”