24 LTO office can handle online transactions now

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Applicants who wish to transact with the Land Transportation Office (LTO) can now look forward to easier, more convenient and safe transactions as the agency gradually implements it new online system.

According to the LTO, its Land Transport Management System (LTMS) for driver’s license transaction is now servicing 24 LTO offices nationwide. With the new LTMS, clients may now submit an application for new and renewal of driver’s/conductor’s license, and other miscellaneous transactions. They can also book an appointment and pay for these driver’s license transactions online by registering an account at portal.lto.gov.ph.

The online transaction also includes the application for student permit. However, this transaction has been suspended starting July 1 until August 3, due to the new training requirements for the transaction.

The system, which is undergoing pilot test, was gradually launched by the LTO to adapt with digitalization efforts being implemented by the Department of Transportation (DOTr) in various transactions as part of the containment measures against the spread of the coronavirus disease (COVID-19) pandemic.

LTO chief Assistant Secretary Edgar Galvante said the gradual implementation of the online portal in the agency’s offices, starting with driver’s license transactions, is being done to smooth out any possible problems in the transition to a digital environment.

“We are fast-tracking necessary preparations so that more LTO offices will be equipped with the LTMS. Rest assured that while we shift to the new normal, we will surely adapt to digitalization. That’s where we are heading,” Asec Galvante emphasized.

The LTO Chief also said that by next week, they will be pilot testing the system for motor vehicle registration.

Through the LTMS, physical contact will be minimized as motorists can process their transactions online, initially for application for driver/conductor’s renewal of licenses. Moreover, clients may also pay for the processing of their driver’s licenses online

The online service for driver’s license transactions is currently available at the following LTO offices:

In Metro Manila, the system operates at the Central Office-License Section, Quezon City Licensing Center, Eastwood DLRO, Ever Gotesco DLRO, and at the Muntinlupa District Office.

In Luzon, the LTMS is implemented at the Laoag District Office, Bayombong District Office, Lipa District Office, Naga District Office, Calapan District Office, Baguio Licensing Center, San Fernando Licensing Center, Angeles District Office, and Binan District Office.

In the Visayas, clients may process their transactions at the Tagbilaran District Office, Dumaguete District Office, Roxas District Office, and at the Ormoc District Office.

And in Mindanao, the LTMS is being implemented at the Pagadian District Office, Malaybalay District Office, Butuan District Office, Tagum District Office, Davao District Office, and at the General Santos District Office.

For queries and assistance, clients may contact clientcare@lto.gov.ph.

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